Using Manzana Loyalty retailers increas an average bill, purchase rate and marginality
Social networks integration
Solution launch vast experience
Manzana Loyalty is already integrated with various services and software from leading
That is why our clients safe their time and finances on automation their loyalty program.
We were choosing a partner for our project very carefully. What was the most important - for the service provider to have expirience adequate for achieving our objectives, be capable of implementing complicated projects in compliance with our requirements and have a clear vision of the core of our business. The partner we have selected - Maznana group, managed to presuade us that they have all the required qualifications and that they are experts in the domain of implementation of CRM for retail customers.
The foremost objective of the "KORABLIK" retail chain is taking good care of its customers. Therefore, we need reliable Customer Loyalty Program management system. We have selected Manzana Loyalty built on the Microsoft Dynamics CRM platform because it is user-friendly, innovative and meets all standarts of the current-day marketing. The issue of prompt commissioning of the system was also a high priority for us. Maznana Group employees showed their confidence and we beliуму they can succesfully accomplish the task.
Today all our stores are united by a common information environment, reflecting actual results of the work of each chain store at any given time, as far as the Customer Loyalty Program goes. At the same time, Manzana Loyalty the analysis and reporting features give us a powerful tool for the analysis of our current standing from different angles - at the level of stores, customer groups, demand for specific items, and effeciency of marketing campaigns.
Through the implementation of the Manzana Loyalty system, we have acquired a power tool for Customer Loyalty Program management. This tool helps us reach out to our customer and deliver higher quality services to them. What's important is that the system does not hamper the Customer Loyalty Prigram management process because it is highly manageable and user-friendly.
Cooperation with Manzana Group proved to be fruitful and is up to our expectations. What we gained through the cooperation is the ability to build stronger relationships with our customers, better manage to goods' prices and delivery deadline, and conduct marketing campaigns. The overall customer service has improved. The company is equipped with more sophisticated analysis tools. We think our choice of partner was correct and we are satisfied with the solution.
Manzana Loyalty provides a full set of functions for efficient and, most important, user-friendly management of retail loyalty program. It has already been chosen by retail chains, banks, insurance companies, health care centers, sport and other B2C enterprises with more than 9'000 stores and over 50'000'000 participants